ANNUAL MAINTENANCE CONTRACTS
Protect your office technology with structured preventive maintenance, breakdown support and clear response commitments.
AMC TIER STRUCTURE
Ajanta Techcare offers two documented AMC structures. Final scope, asset coverage and commercial terms are confirmed after reviewing your devices and requirements.
STANDARD OFFICE CARE
Core maintenance coverage for offices that need dependable engineering support while spare parts remain separately chargeable with approval.
TOTAL PROTECTION
Broader protection combining labour, breakdown maintenance and repair/replacement of standard worn-out hardware components.
PREVENTIVE MAINTENANCE
Routine checks help keep systems clean, configured and ready for daily work. Our documented workflow includes asset registration, support requests and scheduled preventive visits according to the agreed plan.
READY TO PLAN SUPPORT?
Share your device count, locations and current support requirements. We will discuss the practical coverage for your environment.
AJANTA TECHCARE · PATNA & BIHAR
Ajanta Techcare offers structured Annual Maintenance Contracts for offices that need predictable IT support and preventive care. AMC coverage can include computers, printers, networking equipment and other workplace IT infrastructure.
The Non-Comprehensive AMC includes breakdown support calls, engineering labour, diagnostics, bi-monthly preventive cleaning and operating-system troubleshooting, with spare parts billed separately after approval. The Comprehensive AMC includes labour, breakdown maintenance and repair or replacement of specified standard components according to the agreed terms.
Response commitments are defined in the selected plan. Standard AMC support targets a 24–48 hour response window, while the priority comprehensive option provides a 12–24 hour response target.
Annual Maintenance Contracts help offices plan IT support instead of waiting for every issue to become an emergency. Ajanta Techcare provides two documented AMC structures for organisations in Patna and Bihar: Non-Comprehensive AMC and Comprehensive AMC. The final asset list, inclusions, exclusions and commercial terms are confirmed before the agreement begins, so the client understands what is covered.
Non-Comprehensive AMC, also described as Standard Office Care, covers unlimited breakdown support calls, engineering labour, diagnostics, bi-monthly preventive system cleaning and OS troubleshooting. The documented response SLA is 24–48 hours. Spare parts are billed separately after approval. This structure is suitable for organisations that want dependable engineering and preventive support while retaining separate approval control for replacement parts.
Comprehensive AMC, described as Total Protection, includes full labour, breakdown maintenance and repair or replacement of standard worn-out hardware components according to the agreed scope. The documented examples include SMPS, RAM, hard drives and motherboards. The priority response commitment is 12–24 hours. Because component coverage can affect commercial terms, the asset list and exact coverage should be confirmed during onboarding.
Preventive maintenance is an important part of both structured support and business continuity. Routine cleaning, diagnostics and operating-system troubleshooting can help identify issues before they interrupt daily work. Ajanta Techcare's engagement process includes asset registration and scheduled preventive visits according to the agreed plan. Businesses can request a requirement audit to review device counts, locations and current support needs before selecting an AMC structure.